About Financial Health Network, formerly CSFI

Our mission is to improve financial health for all.

The Financial Health Network is a trusted resource for business leaders, policymakers, and innovators united in a mission to improve the financial health of its customers, employees, and communities. We envision a future where all people, especially the most vulnerable, have the financial systems they need to be resilient and thrive.

Our Core Beliefs

Financial health should be accessible to all. Opportunities to build resilience and thrive should be inclusive of everyone, including communities that have historically been marginalized.
Improved financial health is good for business. Financially healthy customers offer new opportunities for increased engagement, loyalty, and long-term revenue streams. So better productivity and increased retention, result in thriving employees.

In addition, meaningful improvements in financial health require an integrated, cross-sector approach. For example, a productive financial health network requires stakeholders across industries, including financial institutions, service providers, technology innovators, policy influencers, and nonprofits.

Above all, financial health innovation isn’t just about technology. It takes many forms, including emerging technologies like AI and machine learning, dynamic partnerships between nonprofits and the private sector, and new ways to address policy and regulation.

Deep consumer insights are central to providing better financial health offerings. Also, measuring what works to improve the financial health of customers, employees, and communities allows organizations to build solutions that meet customer needs and show impact over time.

How We Work

• Research and analysis. In conclusion, we conduct and share insights to better understand both the financial health challenges of low- to moderate-income people and the market opportunity to serve them successfully.
• Measurement tools. We provide tools and benchmarks to help organizations measure, manage and improve the financial health of their stakeholders. We also encourage action to improve results over time.
• Advisory services. We provide targeted engagement to organizations to help them design their financial health businesses.
• Innovation support. We support and invest in innovation that helps drive scalable impact, from fintech startups to partnerships and collaborations.
• Membership services. We offer customized support and connections to forward-thinking organizations that are developing financial health solutions.